Refund Policy
A legal disclaimer
At BuildOne.Today, we strive to ensure your satisfaction with our programs. Please review our refund policy below:
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2.5-Hour Introductory Session:
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Full Refund: If you are not satisfied with the introductory session, you can request a full refund of $499. Refund requests must be made within 24 hours of completing the session.
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Request Process: To request a refund, please contact us at support@buildone.today with your name, session date, and reason for the refund. We will process your request within 5-7 business days.
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Two-Week Cohort Program:
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Non-Refundable: Fees for the two-week cohort program are non-refundable once the program begins. This policy ensures commitment from participants and allows us to maintain a high-quality learning experience for all.
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Pre-Program Refunds: If you need to cancel your enrollment, you may be eligible for a full refund if the cancellation is made at least 7 days before the program start date. Cancellations made within 7 days of the start date are not eligible for a refund.
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Exceptional Circumstances:
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Medical or Personal Emergencies: In cases of medical or personal emergencies, we may consider refund requests on a case-by-case basis. Documentation may be required. Please contact support@buildone.today to discuss your situation.
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Program Changes and Cancellations:
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BuildOne.Today Initiated Changes: If BuildOne.Today cancels or significantly alters a program, participants will be offered a full refund or the option to transfer to another session.
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Participant-Initiated Changes: Changes to your enrollment (e.g., transferring to a different session) are subject to availability and must be requested at least 7 days before the program start date.
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Processing Time:
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Refunds will be processed within 10-14 business days after approval. Refunds will be issued to the original payment method used during registration.
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For any questions or assistance regarding our refund policy, please contact us at support@buildone.today. We are committed to ensuring your satisfaction and will work with you to resolve any issues.